Privacy Policy

You First Property

Effective Date: 01/07/2025

You First Property (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose and protect your personal information.

1. Who We Are

You First Property is a property advisory and buyer advocacy business operating in Victoria, Australia.

Director: Tyson Templeton
Email: info@youfirstproperty.com.au
Website: www.youfirstproperty.com.au

2. What Personal Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Residential address

  • Property preferences and budget

  • Financial position (where relevant to buyer services)

  • Identification documents (if required for transactions)

  • Any other information you voluntarily provide

We only collect information that is reasonably necessary for our services.

3. How We Collect Personal Information

We collect information when you:

  • Subscribe to our newsletter

  • Submit an enquiry form

  • Engage us for buyer advocacy services

  • Download resources or lead magnets

  • Communicate with us via phone, email or social media

  • Enter into an agreement with us

Information may also be collected from third parties where authorised (e.g., real estate agents, brokers, solicitors).

4. Why We Collect Your Information

We collect and use your personal information to:

  • Provide buyer advocacy and property advisory services

  • Communicate with you

  • Send marketing communications (if you opt in)

  • Manage contracts and transactions

  • Comply with legal and regulatory obligations

  • Improve our services

We do not sell your personal information.

5. Marketing Communications

If you subscribe to our mailing list, we may send you property updates, insights, and promotional material.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Disclosure of Personal Information

We may disclose your information to:

  • Real estate agents

  • Mortgage brokers

  • Solicitors and conveyancers

  • Trades or consultants (if managing renovation projects)

  • Service providers (CRM, email marketing platforms, cloud storage providers)

  • Government authorities where required by law

We only share information necessary to deliver services or comply with legal requirements.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This includes secure digital storage and limiting access to authorised personnel only.

8. Access and Correction

You may request access to the personal information we hold about you. If any information is incorrect, we will take reasonable steps to correct it.

To request access or correction, contact us using the details below.

9. Cookies & Website Data

Our website may use cookies or analytics tools to improve user experience and monitor performance. This information does not personally identify you unless you provide personal details through forms.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

You First Property
Email: info@youfirstproperty.com.au
Phone: 0480796323